FAQs

FAQs

Do you have a question about electric vehicle charging or the OLEV grant? Hopefully you will find the answer here but if not, give us a call 0330 666 0100.

Up until now, te OLEV grant was set at £500 for homes and businesses but for all installations taking place on or after 1st April 2020, the grant for these schemes will be set at £350 towards the cost of purchase and installation of a chargepoint at home through the electric vehicle homecharge scheme, and £350 towards a chargepoint socket at work through the workplace charging scheme.

The change in the grant will enable twice as many people to benefit from a grant (from 30,000 to 57,000 under the EVHS). This will support the expected increase in the update of electric vehicles.

The government is also pleased to announce 2 further changes of:

  • we are extending who can benefit from the EVHS scheme to include larger electric motorbikes. Currently only electric cars and vans are eligible
  • we are addressing the needs of businesses by doubling the number of sockets allowed under the workplace charging scheme from 20 to 40

To read the full report, visit https://www.gov.uk/government/news/update-on-the-infrastructure-grants-schemes

Category: Grant funding
The answer is yes, provided the vehicle is on the eligible vehicles list, and you acquired it after 1st October 2016 and meet other criteria for the grant.

The Workplace Charging Scheme or WCS, is a voucher-based scheme designed to provide eligible applicants with support towards the costs of the purchase and installation of EV charge points. Contributions are limited to 75% of purchase and installation costs, up to a maximum of £350 for each socket, up to a maximum of 40 across all sites for each applicant.

You can apply for the scheme using the online application portal. If your eligibility check is successful, you will be issued a unique identification voucher code via email which you then pass to us prior to the installation date.

WCS vouchers are valid for four months, therefore installation must be completed within this time.  Vouchers will be issued confirming eligibility, but please be aware that until you receive a unique identification voucher code, there is no guarantee that you will receive the grant.

Category: Grant funding

On receiving your enquiry, we will contact you to schedule a suitable date and time for one of our engineers to come and carry out a free survey of your electrical supply.

During the survey, our engineer will find the best position for your electric vehicle charge point based on the position of your consumer unit, and where/how you park your vehicle.

The engineer will let you know if this will be classed as a ‘standard installation’. If extra works are required such as trenching, extra cabling or work on the consumer unit, they will inform you and we will let you know how much the extra cost will be.

If you are eligible for the OLEV grant, the registered keeper/lessee will be asked to complete and sign some paperwork.

The engineer will then either fit the charger, or arrange another date to return to your property to carry out the installation.

The engineer will provide a demonstration of the charger and answer any questions you may have.

Prices include a 3-year parts and labour warranty.

Category: Installation

Our lead time is usually 1-2 week from receiving your enquiry.  Once we receive your enquiry, we will call to ask you some questions about your electrical supply or we will arrange a day and time for one of our engineers to carry out an electrical survey of your property. We will then be able to provide you with a quote and all being well, we will either install same day or book an installation date at your convenience.

Category: Installation

Before installing an electric vehicle charging point, we will either call you to ask some questions about your electrical supply. At this point, we may ask you to send some photos of your consumer unit and incoming supply.

Alternatively, we will arrange for one of our engineers to carry out a survey of your property. This involves checking the consumer unit is adequate and has a spare way and capacity for an electric vehicle charge point. We will also check your property’s maximum load demand and in some cases, you may be required to ask your utility provider for a meter tail exchange or upgrade. Don’t worry, we can talk you through the process.

A standard installation must meet the following criteria:

  • A maximum cable run of 10 metres from source of supply (consumer unit) to charge point location
  • The property’s consumer unit must be RCD protected and have a spare way for protecting the outgoing charge point circuit
  • The cable to be surface mounted – clipped direct
  • No ground works are required
  • The property must have off-street parking
  • The property must have an earthing arrangement compliant with current regulations, and the charge point must be fixed to the main property and able to utilise the property’s earthing arrangement
  • The homeowner must comply with all current OLEV Ts & Cs

If for any reason your installation falls outside the above criteria for Standard Installation, there may be additional charges for any extra work required. These will be discussed at the point of survey.

Upon completion of the installation, you will receive a certificate from the NICEIC to which we are accredited. All of our electric vehicle charging points are installed in accordance with the IET Code of Practice.

Category: Installation

We offer a wide range of products, but for charging your electric vehicle at home, there are two main options and these are tethered or untethered charge points. Both do the same job in terms of efficiency, they just work in a slightly different way.

  • A tethered unit has a 5m cable attached as standard so you plug from the unit into your car, much like using the pumps at the filling station. You will need either a type 1 or type 2 tethered unit, depending on the make of vehicle.

tethered electric vehicle charging point

  • An untethered or universal unit comes without a cable so it is suitable for all makes and model of electric and plug-in hybrid on the road. For this option you use a type 1 or type 2 public charging lead depending on your vehicle.

The OLEV grant scheme offers eligible customers £350 off the cost of an electric vehicle charge point installation at home. You can claim for up to 2 charge points per household per eligible vehicle.

To qualify for the OLEV grant you must meet the following criteria:

  • Your electric or plug-in hybrid vehicle is on the eligible vehicles list
  • You have taken keepership of a new or second hand eligible vehicle on or after 1 October 2016
  • You have ordered an eligible vehicle (proof required)
  • You are leasing an eligible vehicle for at least six months
  • You have been assigned a company car for at least six months on or after 1 October 2016
  • You have leased the vehicle as part of a salary-sacrifice scheme from 1 October 2016 onwards
  • You have off-street parking

If you are eligible for the grant, we will do all the paperwork for the claim on your behalf once your new charge point is installed.

OLEV grant scheme

Category: Grant funding

The Electric Vehicle Homecharging Scheme (EVHS) is a government grant provided by the Office for Low Emission Vehicles (OLEV) to help with the cost of supply and installation of  charging points in homes for people with electric cars or plug-in hybrid vehicles. Eligibility criteria apply.

  • The EVHS provides up to 75% towards the cost of purchasing & installing a home electric vehicle charging point, which equates to £350.
  • The grant is available for most electric cars and plug-in hybrid vehicles.
  • You can claim one EV charge point per eligible vehicle, and up to two EV charging points per household.

If you meet the eligibility criteria as set out by OLEV, we as authorised installers will apply on your behalf. All you need to do is complete some paperwork and provide evidence of keepership/lesseseship such as a V5 or contract/leasing documents, or if the vehicle is leased through your place of work, a letter from your company.

Category: Grant funding

The following vehicles are currently eligible for OLEV funding. To save £350 off the cost of an electric vehicle charge point, additional criteria apply.

Eligible cars

    • Audi A3 e-tron
    • Audi Q7 e-tron
    • Audi A6 TFSI e
    • Audi A7 TFSI e
    • Audi A8 TFSI e
    • Audi e-tron
    • Audi e-tron Sportback
    • BMW 225xe
    • BMW 330e
    • BMW 530e
    • BMW 745e
    • BMW 745Le
    • BMW i3
    • BMW i3 S
    • BMW i8
    • BMW X1 xDrive 25e
    • BMW X3 xDrive 30e
    • BMW X5 xDrive 45e
    • BYD e6
    • Chevrolet Volt
    • Citroen CZero
    • Citroen C5 Aircross Plug-in Hybrid
    • Ford Kuga PHEV
    • Ford Tourneo PHEV
    • Hyundai IONIQ Electric
    • Hyundai IONIQ PHEV
    • Hyundai KONA Electric
    • Jaguar I-PACE
    • Kia Niro PHEV
    • Kia e-Niro
    • Kia Soul EV
    • Kia Optima PHEV
    • Land Rover Range Rover Evoque
    • Land Rover Discovery Sport
    • Mahindra e2o
    • Mercedes-Benz A250e
    • Mercedes-Benz B-Class Electric Drive
    • Mercedes B250e
    • Mercedes-Benz C300de Saloon
    • Mercedes-Benz C300de Estate
    • Mercedes-Benz C300e
    • Mercedes-Benz C350 e
    • Mercedes-Benz E300 e Saloon
    • Mercedes-Benz E300 de Saloon
    • Mercedes-Benz E300 de Estate
    • Mercedes-Benz E350 e SE
    • Mercedes-Benz E350 e AMG Line
    • Mercedes-Benz EQC
    • Mercedes GLC 300 e (Coupe and SUV)
    • Mercedes GLE 350 de
    • Mercedes-Benz S500 Hybrid
    • Mercedes-Benz S560e
    • MG ZS EV
    • Mini Countryman PHEV
    • Mitsubishi iMIEV
    • Mitsubishi Outlander
    • Nissan e-NV200 (5-seater and 7-seater)
    • Nissan LEAF
    • Peugeot iON
    • Peugeot e-2008
    • Porsche Panamera S E-Hybrid
    • Porsche Taycan
    • Range Rover P400e
    • Range Rover Sport P400e
    • Renault ZOE
    • Renault Fluence
    • Seat Mii
    • Skoda Superb iV
    • Smart EQ fortwo
    • Smart EQ forfour
    • Tesla Model S
    • Tesla Model X
    • Tesla Model 3
    • Toyota Prius Plug-in
    • Vauxhall Ampera
    • Vauxhall Corsa-e
    • Vauxhall Grandland X Hybrid4
    • Volkswagen e-Golf
    • Volkswagen e-up!
    • Volkswagen Golf GTE
    • Volkswagen Passat GTE
    • Volvo XC40 T5 Twin Engine
    • Volvo S60 T6 Twin Engine
    • Volvo S60 T8 Twin Engine
    • Volvo S90 Twin Engine
    • Volvo V60 D5 Twin Engine
    • Volvo V60 D6 Twin Engine
    • Volvo V60 T6 Twin Engine
    • Volvo V60 T8 Twin Engine
    • Volvo V90 Twin Engine
    • Volvo XC60 Twin Engine
    • Volvo XC90 Twin Engine

    Eligible taxis

    • LEVC TX
    • Nissan Dynamo Taxi

    Eligible vans and trucks

    • BD Otomotiv eTraffic
    • BD Otomotiv eDucato
    • Citroen Berlingo
    • Daimler Mercedes-Benz Vito E-Cell
    • Ford Transit Custom PHEV
    • Ford Transit Custom Kombi PHEV
    • LDV EV80 van
    • LDV EV80 chassis cab
    • Mitsubishi Outlander Commercial
    • Mitsubishi FUSO eCanter
    • Nissan e-NV200 (cargo van)
    • Peugeot ePartner
    • Renault Kango ZE
    • Renault Master ZE
    • Smith Electric Smith Edison

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